Customer Service
Service is the Key to Our Success! These words are found in United Fire’s front lobby to remind our employees and customers of the importance of quality service. We understand that in today’s busy world, fire and life safety are only another item on your lengthy task list. Our expert staff is ready to assist and take stress away by performing thorough fire safety inspections; ensuring system readiness and fire code compliance. United Fire has implemented an inspection tracking system that allows us to manage your system inspection cycles for you. As your systems become due for inspection, our customer service department will contact you to schedule inspection appointments, allowing you to focus on your task list. Such service helps ensure that in the event of a fire, your fire safety systems will be operational, saving lives and property. Our support center is staffed with trained representatives who are available to assist you with:
Over 40 years ago, United Fire was founded on the basic principles of providing quality service and products to our customers. Our high level of service sets us apart from our competitors as we continually seek innovative ways to raise our services levels. Our support center is fully staffed to ensure your questions are promptly answered, allowing you to get back to your busy day. United Fire offers convenient options for you to contact us during our normal hours: Customer Service and Sales: (520) 622-3639 Our hours of operation are Monday-Friday, 8:00am-5:00pm. Our staff is waiting to assist you with your fire safety needs!
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